It’s always nice when guests go home satisfied, and it is even better when they make you compliments! We received this email from a customer, and we just wanted to share it with you. Here it is:
Dear Armando, Rossella, Patricia, Linda, Enzo and the whole staff of Hotel Posta, after having spent one week with the ‘Astrological Apprenticeship Program’ at your lovely hotel, I just want to give you all a BIG THANK YOU! It was a wonderful and enchanting experience with an incredible caring and outstanding personal service from all of you!
From the start on – being greeted by the warm and beautiful smile of Patricia at the check-in and also every morning at breakfast, being so supportive and helpful! Armando with his personal greetings, always serving the best and fastest Cappuccino in the morning, his support and help on any travel issues, great advice and always sunny humor – nearly 24 hours a day.
Rossella and her son making all feel comfortable and well set up in the front office and restaurant, – sharing warmhearted personal impressions with us. Linda with her quick and sharp mind, great sense of humor and excellent dinner service. Enzo – the ‘Grand Senior’ at the Bar – always elegant serving any requests of our needs and spoiling me with cookies. ;-) The Room Maids , who left the most spotless and cleanest good smelling rooms , with all amenities of towels, bathrobes, and any extras you could just think of!
It really was a big pleasure to have met you all and being welcomed in such a longstanding family tradition, where everybody shared his BIG SMILE and warmhearted enthusiasm with me!
Hope to see you soon in beautiful autumn.
With warmest regards from Frankfurt!