What is looking for a person (even before being a customer) from the place he chose for his vacation?
Only one word: welcome.
Hospitality is not a simple job: it takes propensity, style, commitment, perseverance. To take care about your guest with smile then is really a choice. Often, tourists that are arriving from all over the world and that are staying in our Hotel leave on our Guest Book some beautiful phrases that we like to read over time. The words we find often are ‘thank you’, ‘smile’ and ‘family’.
This, for us, means focusing on the goal, we must be able to transfer what is called ‘smile culture’. We are not talking about behaviors of ‘duty’, but of a way of receiving and hosting that has now become a feature of all the Hotel’s staff and of every person working in our hotel on Lake Como.
People like smile culture on Lake Como, our way of welcoming and hosting, they love it because it is discreet, respectful of privacy (this is why so many VIPs are choosing Lake Como!, but it also makes you feel like at home in simplicity .
The smile on a person’s face immediately puts a good-humored look on all the other persons. A smiling person remembers more easily! We like to think that staff’s smile can be one of the many ways that our Hotel Posta let you feel like at home. Come and visit us and always keep in mind the proposal on the site’s offers page.
I, Patrizia and all the staff are waiting for you in Moltrasio… obviously with a smile!